Frequently Asked Questions
Everything you need to know about our premium collection and services.
How is my order packaged for delivery?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes with no mention of the brand or contents on the exterior label.
What materials are used in your products?
Our products are crafted from high-grade, hypoallergenic TPE and medical-grade silicone to ensure a realistic feel and long-lasting durability.
How long does shipping take?
Standard shipping typically takes 7-14 business days depending on your location. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
Due to the intimate nature of our products, we cannot accept returns once the original packaging has been opened. If a product arrives damaged, please contact us within 48 hours.
How do I maintain and clean my purchase?
We recommend using mild antibacterial soap and warm water after every use. Ensure the product is completely dry before storage and use renewal powder to maintain skin texture.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and discreet cryptocurrency payments. Your billing statement will show a neutral descriptor for added privacy.